Sprk Context: what Sprk learns from

Sprk Context is what Sprk reads before it writes anything for a client: in the chat, with Write with Sprk, and when Engage drafts comments. Add newsletters, podcast notes, competitor pages, brand guides: anything that helps Sprk sound like the brand and get the facts right.

To open it, go to the client and choose Library > Sprk Context.

Close

Add a document

1. 1

   Step 1: Click Upload files.

2. 2

   Step 2: Choose a Category: Newsletter, Podcast, Competitor, Brand or Other.

3. 3

   Step 3: Drag PDFs or text files onto the box, or click it to choose them.

Add a link

1. 1

   Step 1: Click Add link.

2. 2

   Step 2: Paste the page's address into URL. Add a Label (optional) so it's easy to spot, and pick a Category.

   

   Close

   

3. 3

   Step 3: Click Add link.

Check that Sprk can read it

When there's more than one category, use the pills above the list to show just one. Delete on a row asks you to confirm, then removes that source and Sprk stops reading it.

The brand profile

Your team also sees a Brand profile at the top: a summary Sprk writes by itself from the client's published posts and completed tasks. It updates on its own, can't be edited, and only your team sees it.

Who can use Sprk Context

Owners and team members can always add and remove sources. A client's own logins can too, once Sprk is turned on for that client (see Ask Sprk).