Reply to and moderate comments
Read a live post's public comments in lmnts, and reply to, hide or delete them as the account.
A live post's public comments show in lmnts, below its numbers. Everyone who can see the post can read them. Only your team can reply, hide or delete; client logins see the comments read-only.
Step 1: Open the client's Live tab and select a post.
Step 2: Scroll to Comments.
Step 3: To answer a comment, select Reply under it, write your answer and select Reply. To comment on the post itself, select Write a comment, then Comment.
Step 4: Select Hide to hide a comment from the public, and Unhide to bring it back. Hidden comments are marked Hidden.
Step 5: Select Delete to remove a comment for good, then confirm.
What each network allows
| Network | Reply | Hide | Delete |
|---|---|---|---|
| To comments | Yes | Yes | |
| To comments, with a GIF if you like | Yes | Yes | |
| Threads | To replies and their replies | Yes | No |
| To comments | No | Yes | |
| YouTube | To comments | No | Yes |
- The emoji button adds an emoji to any reply. The GIF button on Facebook works when GIFs in comments are turned on in the client's Preferences.
- YouTube sends only some replies in a long thread. When there are more, lmnts says how many and links to View there.
- A LinkedIn page marked Reconnect to turn on comments needs one reconnect first. See Connect LinkedIn.
- TikTok comments aren't shown in lmnts. Use View on TikTok to answer them there.
Related
See what's live
The Live tab shows a client's published posts as they look on each network, with their latest numbers.
Comment on a post
Talk about a post where it lives: comment, reply, mention someone, react, and add GIFs, photos or files.
Connect LinkedIn pages and profiles
Connect a company page, a person's own profile, or both, and sign in again once a year.
Engage: comment on other accounts
Let Sprk find fresh posts worth a comment, draft replies in the brand's voice, and post the ones you approve.