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Roles and permissions

What a Super Admin, an Admin and an Employee can do, and how to change someone's access.

For owners and managers, team membersOn Creator+, Studio, Studio+

Everyone on your team has a role. The role, plus a few permissions you tick, decides what they can do. Your clients' logins are separate: see What your clients see.

The three roles

  • Super Admin: full access to everything, always. The person who signed up is the first one, and a workspace always keeps at least one.
  • Admin: someone who helps run the workspace. Can be given any of the five permissions.
  • Employee: someone who does the work. Can be given the three permissions about content and billing, never the ones about the team or clients.

Who can do what

Super AdminAdminEmployee
Work on posts and tasksYesYesYes
Approve and publish postsAlwaysIf tickedIf ticked
Delete posts and tasksAlwaysIf tickedIf ticked
Manage billing: out of scope work, invoices, payments and your lmnts planAlwaysIf tickedIf ticked
Manage clients: add, edit and delete clients, connect their accounts, give them loginsAlwaysIf tickedNever
Manage team: invite, edit and remove peopleAnyoneIf ticked, Employees onlyNever
Which clients they seeAllAllAll, or only the ones you pick on Studio+
Change roles, invite Admins and Super AdminsYesNoNo
Turn a client's approvals on or offYesWith Manage clientsNo
See the Activity logYesNoNo

Without Approve and publish posts, a person sends posts for review instead of scheduling them, unless that client's approvals are turned off. See How approvals work.

Change someone's role or permissions

  1. Step 1: Point at your picture at the top right and click Team. The list shows everyone with their role.

    The Team tab under My account, listing Leo Park and Priya Shah as Employee and Maya Brooks as Super Admin, each with a Sprk images switch. Leo and Priya have Edit and Remove buttons; Maya's own row says You.
  2. Step 2: Click Edit beside the person.

  3. Step 3: Change the Role or tick and untick Permissions, then click Save changes.

    Leo Park's edit page with the Role set to Employee, the Permissions checkboxes, Can see all clients, the Can generate images with Sprk option, Save changes, and Remove team member under Danger zone.

Sprk images

Making images with Sprk costs real money per image, so it is given to each person on its own, not by role: even a Super Admin starts without it. Click the Sprk images: Off switch beside a person on the Team tab to turn it on, or tick Can generate images with Sprk on their edit page. See Sprk.

In a Creator+ workspace

Manage clients is called Manage the brand. Manage billing covers only your lmnts plan (My Account > Plan), since there is no client to bill.