Fix what's holding a post back
lmnts checks every post before it can be reviewed, approved or scheduled. What it checks, and how to fix each item.
Networks refuse posts that break their rules, often only at the moment of posting. To catch that early, lmnts checks the post when it's sent for review, when it's approved and when it's scheduled. Until everything passes, the button looks faded and a list under it says what's missing.
Read the list
- The list starts with Still needed:. If you press the faded button anyway, the list turns red and reads This post can't go to review until these are fixed:.
- This post lists what every post needs: a caption, at least one network and a time for every network. Files are up to each network: a post for Facebook, Threads or LinkedIn can go as text alone.
- Each network then lists its own problems, under its name.
- Press Fix next to an item to jump to the field that needs changing. For a picture with the wrong shape, Fix opens a window to fit or crop it.
- Once you've fixed something, press Check again if it's still listed.
Each network's row under Platforms also lists its own items under Needed before review, approval and scheduling:.
Common problems
| What lmnts flags | How to fix it |
|---|---|
| The caption is over a network's limit | Shorten it, or take that network off. See Captions and character limits. |
| Too many files (Instagram 10, Threads 20, TikTok 35 photos) | Delete files until you're within the limit. |
| An Instagram feed picture outside 4:5 to 1.91:1, or a Threads picture wider or taller than 10:1 | Press Fix to fit or crop it, or post it as an Instagram story. See Pictures, video and carousels. |
| A video that's too short or too long | Trim it and upload it again. Reels run 3 seconds to 15 minutes, stories 3 to 60 seconds, Threads up to 5 minutes, LinkedIn 3 seconds to 30 minutes. TikTok's limit depends on the account. |
| A HEIC photo, or a picture lmnts can't open | Export it as a JPEG and upload it again. |
| lmnts couldn't read the details of a file | Wait a minute and press Check again. If it stays, upload the file again. |
| A GIF on Instagram or Threads | Export it as a JPEG or as a video. |
| A video mixed with pictures, or more than one video (Facebook, LinkedIn, TikTok, YouTube) | Keep one video on its own, or pictures only. |
| Instagram, TikTok, YouTube or a story with no picture or video | Attach one, or take the network off. A Facebook story can also go out as a feed post instead. |
| A PDF on a network other than LinkedIn | Remove the PDF, or take the network off. |
| TikTok: choose who can see this post | Pick an option under Who can see this post in the TikTok box. See Settings for each network. |
| A LinkedIn mention the caption no longer contains | Type the @ and the company's name back into the caption, or remove the mention. |
| An Instagram story with collaborators | Press Post as a feed post or Clear collaborators. |
| A network that isn't connected, or whose connection has expired | Connect or reconnect it on the client's Integrations page. Fix takes you there if you're allowed to manage it. See Reconnect an account. |
Related
Captions and character limits
Each network's caption limit, how to read the counters under the caption, and how pasting keeps your layout.
Pictures, video and carousels
Upload files to a post, set the slide order, fit or crop pictures to a network's shape, and reuse files from the Library.
Settings for each network
The extra choices for Instagram, Facebook, Threads, TikTok, LinkedIn and YouTube, and where to find them on a post.
Fix a disconnected account
What the warnings mean when a connection stops working, and how to reconnect it.